Industries reimagined
Changing the game
Changing the game
When industries are moving fast, you need an agile partner who leverages AI, GenAI, data and other advanced technologies in sector-focused solutions.
Our agile solutions are all about taking you faster and further, revving up the experience you offer and making your customer journeys seamless. Ready to go?
Multi-channel transformation, regulation, data protection, efficiency, new competition … We are the partner to bank on if you want to lead on the big trends in your sector.
Our tailored, technology-driven solutions enable your business to excel by integrating AI and data to meet your customer and patient expectations.
Our digital solutions transform customer experience and simplify processes for government agencies, making public services more accessible to citizens.
When ‘shop anywhere anytime’ has become standard, we use analytics, automation, AI, and personalization to enhance your brand's loyalty and sales.
At a time of intense competition and digital disruption, we make your CX touchpoints more meaningful, using personalization and innovation to drive growth.
We leverage data, AI and deep sector knowledge to power you up and keep you connected to your customers.
Utilities | Employee Experience
Ekwateur and Konecta: getting closer to go further
Since 2021, Konecta has been supporting Ekwateur to manage customer relations, using its expertise across employee experience to build loyalty, develop Ekwateur's customer portfolio and power the scale-up’s growth.
Automotive, Mobility & Travel | Customer Experience, Sales
Sem Parar and Konecta: using Whatsapp to transform telesales
A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s highly-effective solution, involving WhatsApp and better use of Sem Parar’s customer databases, has delivered impressive growth in conversions and efficiency.
Telecoms, Media & Technology
Paris 2024: Transforming the digital experience with generative AI
Konecta developed a multilingual, multichannel digital platform leveraging generative AI to deliver a unique digital experience for the Paris 2024 Olympic and Paralympic Games.
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Telecoms, Media & Technology | Customer Experience
Improving customer satisfaction through post-sales support
A multinational conglomerate, known globally for products ranging from engineering to consumer electronics, wanted to improve its after-sales service for customers in Latin America. Konecta provided the solution.
