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Our certifications & recognitions

Albania

Best Place to Work for 2024 in Albania

Konecta‘s Italian Speaking Market won 2024 Best Place To Work awards for Albania. Best Places to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Peru

Empresarios por la Integridad - Anti-bribery certification for 2024 in Peru

Konecta has obtained the Anti-Bribery Certification awarded by "Empresarios por la Integridad" in Peru, meeting the requirements of a rigorous standard and achieving the highest certification (+++).

Global

Frost & Sullivan - Top provider of customer experience management for Europe in Frost & Sullivan’s influential 2024 Frost Radar™

Konecta has reaffirmed its position as a top provider of customer experience management in Frost & Sullivan’s influential 2024 Frost Radar™. Konecta ranks highly in key markets in EMEA and Latam in terms of both growth and innovation.

Global

Frost & Sullivan - Top provider of customer experience management for Latin America in Frost & Sullivan’s influential 2024 Frost Radar™

Konecta has reaffirmed its position as a top provider of customer experience management in Frost & Sullivan’s influential 2024 Frost Radar™. Konecta ranks highly in key markets in EMEA and Latam in terms of both growth and innovation.

Global

Everest Group - CX Leader in EMEA in the peak Matrix® assessment 2024

For the fifth consecutive year; Konecta has again recognized as leader in the EMEA region for CX management services in the PEAK Matrix® Assessment 2024.

Global

Frost & Sullivan - Company of the Year 2024 in Latin America

Konecta has been awarded the title of "Company of the Year 2024" in Latin America by Frost & Sullivan, recognizing our tech-driven, innovative customer experience solutions as new industry standards.

Global

Contact Center Hub - Best Telemarketing Provider Award for 2023

Konecta took 2nd place won 3 gold awards (sales, hours, data) and 2 bronze awards at the 2023 Iberdrola Telemarketing Awards, which recognizes the work of telemarketing providers that collaborated with Iberdrola.

Global

Contact Center Hub - Platinum Customer Experience Award 2024 in the Best Customer Experience in Logistics, Distribution, and Transportation categories

Konecta has been awarded in two categories of the Platinum Customer Experience Awards 2024: Best Customer Experience in Logistics, Distribution, and Transportation, for its service with Paack Logistics, and Best Customer Experience in Professional Services, for its service with Prometic.

Hungary

DreamJobs - Special Award Top 10 Lovable workplaces in 2023

Konecta was among the TOP10 nominees in the Special Award category "Equality and Diversity" in 2023, which proves our continued commitment to building an inclusive and supportive workplace culture.

Hungary

DreamJobs - 2024 Winner Lovable workplaces

Konecta won the Lovable Workplaces title in 2024 by Client1st.

Hungary

Client first - 1st prize E-customer service award 2024

Konecta received the 1st prize for E-customer services award in 2024, by Client1st judging the performance based on mystery calls and emails.

Hungary

Client first - 1st prize Call Center award 2024

Konecta received the 1st prize for Call Center award in 2024, by Client1st judging the performance based on mystery calls and emails.

Hungary

Client first - Customer Service award 2024

Together with our partner Philip Morris Hungary Customer Service, Konecta won the Customer Service award for the third time in a row.

Global

Everest Group - CX Major Contender in Americas in the peak Matrix® assessment 2024

For the fifth consecutive year; Konecta has again recognized as major contender in the Americas for CX management services in the PEAK Matrix® Assessment 2024.

Romania

Best Place to Work for 2024 in Romania

Konecta‘s Italian Speaking Market won 2024 Best Place To Work awards for Romania. Best Places to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Peru

Empresarios por la Integridad - Anti-bribery certification for 2024 in Peru

Konecta has obtained the Anti-Bribery Certification awarded by "Empresarios por la Integridad" in Peru, meeting the requirements of a rigorous standard and achieving the highest certification (+++).

Romania

Best Place to Work for 2024 in Romania

Konecta‘s Italian Speaking Market won 2024 Best Place To Work awards for Romania. Best Places to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Albania

Best Place to Work for 2024 in Albania

Konecta‘s Italian Speaking Market won 2024 Best Place To Work awards for Albania. Best Places to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Argentina

Great Place to Work for 2024 in Argentina

Konecta in Argentina won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Argentina

Great Place to Work for 2024 in Argentina

Konecta in Argentina won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Brazil

Great Place to Work for 2024 in Brazil

Konecta in Brazil won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Brazil

Great Place to Work for 2024 in Brazil

Konecta in Brazil won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Colombia

Great Place to Work for 2024 in Colombia

Konecta in Colombia won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Colombia

Great Place to Work for 2024 in Colombia

Konecta in Colombia won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Morocco

Best Place to Work for 2024 in Morocco

Konecta in Morocco won 2024 Best Place To Work awards. Best Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Morocco

Best Place to Work for 2024 in Morocco

Konecta in Morocco won 2024 Best Place To Work awards. Best Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Morocco

Best Place to Work for 2024 in Morocco for Women

Konecta in Morocco won 2024 Best Place To Work awards for Women. Best Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Morocco

Best Place to Work for 2024 in Morocco for Women

Konecta in Morocco won 2024 Best Place To Work awards for Women. Best Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Peru

Great Place to Work for 2024 in Peru

Konecta in Peru won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Peru

Great Place to Work for 2024 in Peru

Konecta in Peru won 2024 Great Place To Work awards. Great Place to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

Brazil

Probare - Selo de Ética

This seal certifies the compliance of companies that commit to complying with PROBARE's Code of Ethics. It applies to call centres, ensuring compliance with the Code's 10 requirements during customer service.

Brazil

Probare - Selo de Ética

This seal certifies the compliance of companies that commit to complying with PROBARE's Code of Ethics. It applies to call centres, ensuring compliance with the Code's 10 requirements during customer service.

Brazil

Probare - Selo de Ética

This seal certifies the compliance of companies that commit to complying with PROBARE's Code of Ethics. It applies to call centres, ensuring compliance with the Code's 10 requirements during customer service.

Brazil

Probare - Norma de Maturidade de Gestão Konecta

This is an assessment carried out by Probare to measure the level of maturity and effectiveness of an organisation's management processes. It involves analysing various aspects of management, including leadership, strategy, people management, processes, clients, results and resources, with the aim of identifying strengths and areas for improvement. We have re-certified with a 4 (maximum).

Brazil

Probare - Norma de Maturidade de Gestão SBD

This is an assessment carried out by Probare to measure the level of maturity and effectiveness of an organisation's management processes. It involves analysing various aspects of management, including leadership, strategy, people management, processes, clients, results and resources, with the aim of identifying strengths and areas for improvement. We have re-certified with a 4 (maximum).

Brazil

Probare - Norma de Maturidade de Gestão SBD

This is an assessment carried out by Probare to measure the level of maturity and effectiveness of an organisation's management processes. It involves analysing various aspects of management, including leadership, strategy, people management, processes, clients, results and resources, with the aim of identifying strengths and areas for improvement. We have re-certified with a 4 (maximum).

Spain

AENOR - ENS

Konecta in Spain has been audited and complies with the Esquema Nacional de Seguridad.

Spain

FEDER - Nascall

Project financed by the European Regional Development Fund (ERDF) of the European Union and the Junta de Castilla y León, through the Instituto para Competitividad Empresarial de Castilla y León (ICE), in order to promote research, technological development and innovation.

Hungary

DreamJobs - Special Award Top 10 Lovable workplaces in 2023

Konecta was among the TOP10 nominees in the Special Award category "Equality and Diversity" in 2023, which proves our continued commitment to building an inclusive and supportive workplace culture.

Hungary

DreamJobs - 2024 Winner Lovable workplaces

Konecta won the Lovable Workplaces title in 2024 by Client1st.

Brazil

Probare - Norma de Maturidade de Gestão Konecta

This is an assessment carried out by Probare to measure the level of maturity and effectiveness of an organisation's management processes. It involves analysing various aspects of management, including leadership, strategy, people management, processes, clients, results and resources, with the aim of identifying strengths and areas for improvement. We have re-certified with a 4 (maximum).

Brazil

Probare - Norma de Maturidade de Gestão Konecta

This is an assessment carried out by Probare to measure the level of maturity and effectiveness of an organisation's management processes. It involves analysing various aspects of management, including leadership, strategy, people management, processes, clients, results and resources, with the aim of identifying strengths and areas for improvement. We have re-certified with a 4 (maximum).