Automotive, Mobility & Travel

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Some trends in the industry

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What we can do for the telecommunications sector

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Name of the service

Description of the service : nullam finibus, lectus at cursus faucibus, massa enim luctus mi, eu porta arcu justo quis augue.

Name of the service

Description of the service : nullam finibus, lectus at cursus faucibus, massa enim luctus mi, eu porta arcu justo quis augue.

Name of the service

Description of the service : nullam finibus, lectus at cursus faucibus, massa enim luctus mi, eu porta arcu justo quis augue.

Name of the service

Description of the service : nullam finibus, lectus at cursus faucibus, massa enim luctus mi, eu porta arcu justo quis augue.
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Discover our range of solutions

Kolibri AI platform

Stop building from scratch. Start accelerating Agentic AI.

Cross-industry AI accelerators

Strategy & transformation

Agile advice and strategies from service design to technology implementation to process optimization.

CX strategy and design GenAI assessment and implementation Change management & training Data and analytics Responsible AI

Customer Experience

Hybrid GenAI agent solutions and AI-enabled innovations for both front- and back-office to revolutionize your customer experience and fit your needs.

Customer care Technical support Sales Back-office services

Employee Experience

Employee care solutions, from helpdesks to knowledge management, to support and engage your employees and help your business thrive.

Smart Employee Care Managed Workplace Services Device-as-a-Service Smart Proximity Services

Growth, Marketing & Revenue generation

Outcome-based solutions to boost your sales, improve efficiency and achieve better ROI.

Lead generation Sales conversion Digital campaign management Digital collection

Success stories that may interest you

Automotive, Mobility & Travel

Putting Kia Iberia customers first for exceptional service & loyalty

Kia Iberia, subsidiary of Kia Motors Corporation, a South Korean multinational automobile manufacturer, aimed to provide a truly customer-centric service, prioritizing efficiency, personalization, and innovation. With Konecta’s expertise, advanced technology, and strategic alignment, Kia successfully transformed its customer service into a benchmark of excellence.

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Automotive, Mobility & Travel | Customer Experience, Sales

Sem Parar and Konecta: using Whatsapp to transform telesales

A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s highly-effective solution, involving WhatsApp and better use of Sem Parar’s customer databases, has delivered impressive growth in conversions and efficiency.

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We orchestrate best-of-breed tech and leverage trusted partnerships with CX/Agentic AI leaders

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Explore our library of AI agents, try them out, see how they work, and discover how our agility and accuracy align with your business objectives.

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Get more about our expertises

Press releases

February 11, 2025

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model.

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Press releases

January 9, 2025

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment

Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt. Establishment of...

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Press releases

December 18, 2024

Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America

We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...

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Press releases

November 20, 2024

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

Partnership is the first to deliver a real solution for scaling generative AI globally. Global Strategic Alliance to deliver industry...

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Press releases

November 4, 2024

Konecta and Google Cloud forge strategic alliance to drive AI-enabled innovation in customer experience

Partnership includes the enhancement of Konecta’s Digital Unit with Google Cloud’s Customer Engagement Suite and Generative AI solutions. 500 Konecta...

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Awards & recognitions

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Everest Group - CX Leader in EMEA in the peak Matrix® assessment 2024

global

Contact Center Hub - Best Telemarketing Provider Award for 2023

global

Frost & Sullivan - Top provider of customer experience management for Europe in Frost & Sullivan’s influential 2024 Frost Radar™

global

Frost & Sullivan - Top provider of customer experience management for Latin America in Frost & Sullivan’s influential 2024 Frost Radar™

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Frost & Sullivan - Company of the Year 2024 in Latin America

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Contact Center Hub - Platinum Customer Experience Award 2024 in the Best Customer Experience in Logistics, Distribution, and Transportation categories