• Join us
Contact
  • English
  • Español
  • Italiano
  • Français
  • Portugues (BR)
  • Portugues (PT)
  • Slovak
  • German
  • Czech
  • Hungarian
  • Turkish
Back

About us

  • Who we are
  • Leadership
  • Sustainability
  • Our partners
  • Our brands
  • Locations
  • Certifications & recognitions
  • Ethics compliance transparency
  • Environmental sustainability
  • Konecta Foundation
Back
Solutions
  • Kolibri AI platform
  • AI & GenAI Services
  • Customer Experience
  • Growth, Marketing & Revenue generation
  • Employee Experience
  • Products & Solutions
  • Strategy & transformation
  • Cross-industry AI accelerators
  • Smart Employee Care
  • Managed Workplace Services
  • Device-as-a-Service
  • Smart Proximity Services
Back
Industries
  • Automotive, Mobility & Travel
  • Utilities
Back
News & Insights
  • Press releases
  • Client stories
  • Solution Sheets
  • Blogs
  • Events
  • News
  • Initiatives
Back
Join us

Result of the search

  • Solutions
  • Employee Experience
  • Smart Proximity Services

Smart Proximity
Services

  • Contact us

Delivering excellence on-site in today’s digital world

With the rise in hybrid and remote working, on-site services are a unique opportunity to shape your employee experience. Agile access to high-quality proximity services will make people’s workday easier, better and more enjoyable – from traditional IT desks to virtual booths, enhanced with smart lockers and vending machines offering services ranging from support to training.

+75%

talent retention

25%

lower onsite IT operations costs

40%

faster onsite resolution time

15%

higher Employee Satisfaction (ESAT)

Our Smart Proximity Services

Onsite & VIP Support

Deliver premium hands-on assistance for executives and office workers. With rapid response, personalized service and expert troubleshooting, we minimize downtime and ensure seamless productivity –keeping your employees focused on what matters most.

Virtual Booths

Our virtual booth solutions create immersive, interactive digital experiences to connect your employees to our IT experts. With rich multimedia, real-time support and seamless interaction, we can solve their most complex issues through enhanced live assistance.

Smart Lockers

Secure self-service storage and device management for seamless pick-up, drop-off and returns of assets. With automated access, real-time tracking and 24/7 availability, you’ll boost efficiency, reduce IT workload, and ensure a frictionless employee experience.

Deployment & Logistics

Seamless devices rollouts, from procurement to delivery and setup. With end-to-end coordination, real-time tracking and expert handling, we minimize lead times, streamline operations and get your employees up and running faster – anywhere, anytime.

#1

Enhanced employee engagement

#2

Streamlined operations

#3

Scalable service delivery

Your employees benefit from personalized support and consumer-grade experiences that make them feel valued.

Smart lockers and optimized deployment and logistics reduce waiting times and minimize operational friction, ensuring efficient use of resources.

The combination of onsite and virtual support creates a seamless experience across all your locations and enables you to manage growing demand.

Get more about our Employee Experience solutions

Blogs

February 2, 2024

GenAI - Transforming the customer and employee experience

For anyone working in the field of BPO and customer experience, the development of AI-powered services has to be one...

Learn more

It’s time to push for better

Across the world, Konecta’s teams are successfully reinventing brands and businesses’ relationships and improving their CX. We can do the same for you.
Take the next steps - get in touch

Contact our sales department

Providing your products or services to Konecta could be a game-changer for your business. 
Start the next steps to becoming an official supplier by registering on our Purchasing Portal.  

Feel the pulse with Konecta

Contact us
  • Who we are
  • Leadership
  • Sustainability
  • Our partners
  • Our brands
  • Locations
  • Certifications & recognitions
  • Solutions
  • Industries
  • News & Insights
  • Join us

Follow us on

Newsletter

Step into the future with Konecta

Discover our solutions
Sitemap Legal notice Information channels Privacy policy Cookies policy
Supplier information