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Our certifications & recognitions

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Best Place to Work for 2024 in Romania and in Albania

Konecta‘s Italian Speaking Market won 2024 Best Place To Work awards for Romania & Albania. Best Places to Work certifies and honors employers globally who demonstrate exceptional employee engagement and job satisfaction through superior working conditions.

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Empresarios por la Integridad - Anti-bribery certification for 2024 in Peru

Konecta has obtained the Anti-Bribery Certification awarded by "Empresarios por la Integridad" in Peru, meeting the requirements of a rigorous standard and achieving the highest certification (+++).

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Frost & Sullivan - Top provider of customer experience management for Europe in Frost & Sullivan’s influential 2024 Frost Radar™

Konecta has reaffirmed its position as a top provider of customer experience management in Frost & Sullivan’s influential 2024 Frost Radar™. Konecta ranks highly in key markets in EMEA and Latam in terms of both growth and innovation.

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Frost & Sullivan - Top provider of customer experience management for Latin America in Frost & Sullivan’s influential 2024 Frost Radar™

Konecta has reaffirmed its position as a top provider of customer experience management in Frost & Sullivan’s influential 2024 Frost Radar™. Konecta ranks highly in key markets in EMEA and Latam in terms of both growth and innovation.

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Everest Group - CX Leader in EMEA in the peak Matrix® assessment 2024

For the fifth consecutive year; Konecta has again recognized as leader in the EMEA region for CX management services in the PEAK Matrix® Assessment 2024.

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Frost & Sullivan - Company of the Year 2024 in Latin America

Konecta has been awarded the title of "Company of the Year 2024" in Latin America by Frost & Sullivan, recognizing our tech-driven, innovative customer experience solutions as new industry standards.

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Contact Center Hub - Best Telemarketing Provider Award for 2023

Konecta took 2nd place won 3 gold awards (sales, hours, data) and 2 bronze awards at the 2023 Iberdrola Telemarketing Awards, which recognizes the work of telemarketing providers that collaborated with Iberdrola.

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Contact Center Hub - Platinum Customer Experience Award 2024 in the Best Customer Experience in Logistics, Distribution, and Transportation categories

Konecta has been awarded in two categories of the Platinum Customer Experience Awards 2024: Best Customer Experience in Logistics, Distribution, and Transportation, for its service with Paack Logistics, and Best Customer Experience in Professional Services, for its service with Prometic.

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DreamJobs - Special Award Top 10 Lovable workplaces in 2023

Konecta was among the TOP10 nominees in the Special Award category "Equality and Diversity" in 2023, which proves our continued commitment to building an inclusive and supportive workplace culture.

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DreamJobs - 2024 Winner Lovable workplaces

Konecta won the Lovable Workplaces title in 2024 by Client1st.

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Client first - 1st prize E-customer service award 2024

Konecta received the 1st prize for E-customer services award in 2024, by Client1st judging the performance based on mystery calls and emails.

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Client first - 1st prize Call Center award 2024

Konecta received the 1st prize for Call Center award in 2024, by Client1st judging the performance based on mystery calls and emails.

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Client first - Customer Service award 2024

Together with our partner Philip Morris Hungary Customer Service, Konecta won the Customer Service award for the third time in a row.

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Everest Group - CX Major Contender in Americas in the peak Matrix® assessment 2024

For the fifth consecutive year; Konecta has again recognized as major contender in the Americas for CX management services in the PEAK Matrix® Assessment 2024.

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