Konecta Agentic AI

Stop building from scratch. Start accelerating Agentic AI.

Cross-industry AI accelerators

Beratung & Consulting

Agile Beratung und Strategien vom Servicedesign über die Technologieimplementierung bis hin zur Prozessoptimierung.

CX-Strategie und -Design GenAI-Bewertung und -Implementierung Change Management & Schulungen Daten und Analysen Verantwortungsvolle KI

Customer Experience

Hybride GenAI-Agentenlösungen und KI-gestützte Innovationen für Front- und Backoffice, um Ihr Kundenerlebnis zu revolutionieren und Ihren Anforderungen gerecht zu werden.

Kundenbetreuung Technische Unterstützung Verkäufe Backoffice-Dienste

Employee Experience

Lösungen zur Mitarbeiterbetreuung, vom Helpdesk bis zum Wissensmanagement, um Ihre Mitarbeiter zu unterstützen und zu motivieren und so zum Erfolg Ihres Unternehmens beizutragen.

Intelligente Mitarbeiterbetreuung Managed Workplace Services Gerät als Service Intelligente Näherungsdienste

Digital Marketing

Ergebnisorientierte Lösungen zur Steigerung Ihres Umsatzes, Verbesserung der Effizienz und Erzielung eines besseren ROI.

Leadgenerierung Verkaufsumwandlung Digitales Kampagnenmanagement Digitale Sammlung

Automotive, Mobilität & Reisen

Putting Kia Iberia customers first for exceptional service & loyalty

Kia Iberia, subsidiary of Kia Motors Corporation, a South Korean multinational automobile manufacturer, aimed to provide a truly customer-centric service, prioritizing efficiency, personalization, and innovation. With Konecta’s expertise, advanced technology, and strategic alignment, Kia successfully transformed its customer service into a benchmark of excellence.

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Automotive, Mobilität & Reisen | Customer Experience, Verkäufe

Sem Parar and Konecta: using Whatsapp to transform telesales

A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s highly-effective solution, involving WhatsApp and better use of Sem Parar’s customer databases, has delivered impressive growth in conversions and efficiency.

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Get your access to Kolibri

Explore our library of AI agents, try them out, see how they work, and discover how our agility and accuracy align with your business objectives.

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Pressemitteilungen

11/02/2025

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model.

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Pressemitteilungen

09/01/2025

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment

Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt. Establishment of...

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Pressemitteilungen

18/12/2024

Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America

We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...

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Pressemitteilungen

20/11/2024

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

Partnership is the first to deliver a real solution for scaling generative AI globally. Global Strategic Alliance to deliver industry...

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Pressemitteilungen

04/11/2024

Konecta and Google Cloud forge strategic alliance to drive AI-enabled innovation in customer experience

Partnership includes the enhancement of Konecta’s Digital Unit with Google Cloud’s Customer Engagement Suite and Generative AI solutions. 500 Konecta...

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