Konecta Agentic AI

Stop building from scratch. Start accelerating Agentic AI.

Cross-industry AI accelerators

Assessoria & Consultoria

Consultoria e estratégias ágeis, desde a conceção do serviço à implementação de tecnologias e a otimização de processos.

Estratégia e conceção CX Avaliação e implementação do GenAI Gestão da mudança e formação Dados e análises AI responsável

Customer Experience

Soluções híbridas de agentes GenAI e inovações com base em IA para o front-office e back-office para revolucionar a experiência de cliente e satisfazer as suas necessidades.

Customer care Assistência técnica Vendas Serviços de back-office

Employee Experience

Soluções de suporte aos colaboradores, desde help desks á gestão de conhecimentos, para apoiar e envolver os seus colaboradores e ajudar a sua empresa a prosperar.

Cuidados inteligentes para os empregados Serviços geridos no local de trabalho Device-as-a-Service Serviços inteligentes de proximidade

Marketing Digital

Soluções baseadas em resultados para aumentar as suas vendas, melhorar a eficiência e obter um melhor ROI.

Geração de leads Conversão de vendas Gestão de campanhas digitais Cobrança digital

Setor Automóvel, Mobilidade & Viagens

Putting Kia Iberia customers first for exceptional service & loyalty

Kia Iberia, subsidiary of Kia Motors Corporation, a South Korean multinational automobile manufacturer, aimed to provide a truly customer-centric service, prioritizing efficiency, personalization, and innovation. With Konecta’s expertise, advanced technology, and strategic alignment, Kia successfully transformed its customer service into a benchmark of excellence.

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Setor Automóvel, Mobilidade & Viagens | Customer Experience, Vendas

Sem Parar and Konecta: using Whatsapp to transform telesales

A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s highly-effective solution, involving WhatsApp and better use of Sem Parar’s customer databases, has delivered impressive growth in conversions and efficiency.

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Get your access to Kolibri

Explore our library of AI agents, try them out, see how they work, and discover how our agility and accuracy align with your business objectives.

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Comunicados de imprensa

11/02/2025

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model.

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Comunicados de imprensa

09/01/2025

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment

Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt. Establishment of...

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Comunicados de imprensa

18/12/2024

Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America

We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...

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Comunicados de imprensa

20/11/2024

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

Partnership is the first to deliver a real solution for scaling generative AI globally. Global Strategic Alliance to deliver industry...

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Comunicados de imprensa

04/11/2024

Konecta and Google Cloud forge strategic alliance to drive AI-enabled innovation in customer experience

Partnership includes the enhancement of Konecta’s Digital Unit with Google Cloud’s Customer Engagement Suite and Generative AI solutions. 500 Konecta...

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