Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model. 

Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Katalyst 2028: pioneering the future of customer experienceCreation of dedicated digital business unit: Konecta DigitalStrategic expansion into Middle East and...

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment

Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt.Establishment of Generative...

Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America

We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

Partnership is the first to deliver a real solution for scaling generative AI globally. Global Strategic Alliance to deliver industry specific...

Konecta and Google Cloud forge strategic alliance to drive AI-enabled innovation in customer experience

Partnership includes the enhancement of Konecta’s Digital Unit with Google Cloud’s Customer Engagement Suite and Generative AI solutions.500 Konecta engineers...

Konecta celebrated as CX Leader in EMEA and Major Contender in Americas in latest peak Matrix® assessment

For fifth year in a row Konecta rated as a top CX management provider by Everest GroupOne of only four...

Konecta Recognized as "Company of the Year 2024 in Latin America" by Frost & Sullivan thanks to its pioneering Customer Experience Outsourcing solutions

Konecta, a global leader in customer experience services and digital solutions, has been awarded the title of "Company of the...

Konecta awarded at the 15th edition of the Platinum Customer Experience Awards

The yearly Platinum Customer Experience Awards gala, granted by Contact Center Hub, and organized by the communication group Peldaño, is...