Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

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Konecta triumphs at the Fortius 2024 Awards as the company with the most finalists and receives three awards

Agentic AI journey: your guide to a customer-centric experience

In our last blog, Ready to reimagine customer experience? Agentic AI is here, we unpacked the concept of “agentic AI”...

Konecta wins "Best Telemarketing Provider 2024" at Iberdrola's Call Talent Awards

Madrid, March 14, 2025. At the fifth edition of Iberdrola's Telemarketing Awards, held during the Call Talent event, Konecta won...

Entertainment giant Netflix and Konecta team up on Spanish customer service

In 2024, Konecta partnered with Netflix to deliver premium Spanish-language customer service across Latin America and the U.S. from its...

Talks, a personal space with Ferrnando Garcia, Customer Experience Sr Director at Mercado Libre

Konecta supports all Mercado Libre units (Pago, Envíos, Mediaciones, Marketplace) with high customer experience services via chat, C2C, and email,...

Konecta secures €150 million in new funding to accelerate its three-year Katalyst 2028 Plan

Ready to reimagine CX? Agentic AI is here.

Would you like a new way to delight your customers with ever better, more personalized experiences at scale? With a...

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model.